Black Friday: It’s Not about the Sales Black Friday: It’s Not about the Sales

Black Friday: It’s Not about the Sales

Well, not just about the sales, that is. For several years, maybe more than a decade, the significan...

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2 December 2019 by George
Holiday Retail Walkthrough: Williams Sonoma Holiday Retail Walkthrough: Williams Sonoma

Holiday Retail Walkthrough: Williams Sonoma

Recently I conducted a walkthrough of a Williams Sonoma store in a fairly affluent suburb of San Fra...

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25 November 2019 by George
Holiday Retail Walkthroughs: Waterstones Bookstore, London Holiday Retail Walkthroughs: Waterstones Bookstore, London

Holiday Retail Walkthroughs: Waterstones Bookstore, London

This is the first of a series of Holiday Walkthroughs of some of the best (and worst) retailers in t...

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14 November 2019 by George
Small Business Advocate Radio with Jim Blasingame Small Business Advocate Radio with Jim Blasingame

Small Business Advocate Radio with Jim Blasingame

During my interview with Jim Blasingame on Small Business Advocate radio we discussed fundamental la...

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24 October 2019 by George
The Authors Show Podcast The Authors Show Podcast

The Authors Show Podcast

The Authors Show is more than a “show” in the traditional sense of the word.  It is a pr...

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10 October 2019 by George

The Five Laws of Retail

On the fine art of retailing for greatest business success.

“You might conclude that The Five Laws are pretty much common sense … In fact, it’s not easy to get all the pieces right simultaneously. If it were otherwise, we would have a lower business-failure rate and fewer customer horror-stories to complain about. Because it isn’t easy, you need a roadmap—a navigation system—to show you the way. This book is that system.” —Douglas K. Barry, PhD, U.S. Department of Commerce

Holiday Retail Walkthrough: Williams Sonoma

Recently I conducted a walkthrough of a Williams Sonoma store in a fairly affluent suburb of San Francisco. Williams Sonoma is a specialty multichannel retailer of higher-end products for the home. Specifically, their focus is on the kitchen through the Williams Sonoma brand and the rest of the home through...
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Holiday Retail Walkthroughs: Waterstones Bookstore, London

This is the first of a series of Holiday Walkthroughs of some of the best (and worst) retailers in the US and globally, and features Waterstones bookstore on Piccadilly in London. But first, a few things about walkthroughs and what that can mean. A walkthrough is a first-hand physical look...
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Small Business Advocate Radio with Jim Blasingame

During my interview with Jim Blasingame on Small Business Advocate radio we discussed fundamental laws of retail, such as the power of focusing on your people, the importance of getting enough inventory turns, how product and price have to be in balance with the other market factors, plus why you have...
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The Authors Show Podcast

The Authors Show is more than a “show” in the traditional sense of the word.  It is a professional interview podcast created in 2005 that offers participants multiple benefits that authors who are serious about marketing their work need to consider, especially inasmuch as these benefits have long lasting effects. Listen to my interview...
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Why Would a Successful Wholesale Brand Open Its Own Retail Stores?

Recently, several high visibility online retailers have undertaken to open their own physical stores. Amazon, the online retailer credited with damaging traditional retailers, first opened its own bookstores and then more general merchandise stores. Before that, Apple built a strong brand before opening its first store in 2014. Then Microsoft,...
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Holiday 2019 Retail Business Predictions

It’s early—maybe too early—to predict how retail business will be for this holiday season, but I’m going to do it anyway. It won’t be that good. There are lots of ways to say that. “Sales will be below expectations.” “It’ll be below 2018 actuals.” “Disappointing results.” Who Am I to...
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