Why Would a Successful Wholesale Brand Open Its Own Retail Stores?
Recently, several high visibility online retailers have undertaken to open their own physical stores. Amazon, the online retailer credited with damaging traditional... Read More
The Customer Perceives Value Differently from the Retailer
For example, a scientist might work on a theory or project for years and years, and might even be absolutely correct in... Read More
The Customer-Donation Drive That Touched Everyone’s Heart
Back when I was the corporate leader of the UGG retail organization (UGG-Australia footwear) for its U.S. stores, we used to collect... Read More